Privacy Policy

1. Introduction

GlassBrickStone ("we," "our," or "us") is dedicated to maintaining your confidentiality. This document outlines our policy on privacy and delineates the methods we employ to manage, utilize, divulge, and ensure your personal data when visiting our glassbrickstone.sbs website or when you make use of our yacht charter offerings.

Your utilization of our offerings implies your agreement with the data handling practices stated in this document. This policy adheres to the privacy laws in force, including the Personal Information Protection and Electronic Documents Act (PIPEDA) as well as other relevant privacy legislations in Canada.

2. Information We Collect

2.1 Personal Information

Personal information that you supply to us willingly includes:

• Reserving a yacht charter
• Reaching out to us via our website or telephone
• Signing up for our newsletter
• Completing forms on our platform
• Taking part in our surveys or marketing campaigns

This information might encompass the following:

• Your name and contact details (email, telephone number, postal address)
• Transaction details (handled securely by external payment services)
• Preferences and specifics related to the yacht charter
• Information regarding emergency contacts
• Dietary inclinations or health-related information (if disclosed)

2.2 Automatically Collected Information

Certain data pertaining to your device and how you navigate our website is automatically collated when you visit:

• IP address and geographical data
• Details about your web browser and its version
• History of pages accessed and duration of site visit
• Source websites that directed you to ours
• Device-specific information (type, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

To enhance your online experience on our website, we employ cookies and other similar tracking mechanisms. They enable us to:

• Remember user settings
• Analyze the performance and usage of our website
• Deliver personalized content
• Refine our services

Your preferences for cookies can be managed through your web browser's setting options or through our cookie consent notice.

3. How We Use Your Information

We apply the collected data for various purposes:

• Service Provision: In order to deliver our yacht charter services, manage bookings, and engage in communication regarding your bookings
• Client Support: To address your queries and provide needed assistance
• Transaction Management: For processing payments and overseeing billing issues
• Safety and Security: To keep our operations secure and guard against scam
• Promotion: For sending promotional content and service updates, given you've consented
• Enhancing Our Website: To assess user interaction trends and enhance our site's functionality
• Legal Abidance: To be in line with the applicable legal guidelines

4. Information Sharing and Disclosure

Your personal details are neither sold to nor shared with nor leased out to third parties. We may distribute your information under these circumstances:

4.1 Service Providers

Details may be shared with third-party service providers whom we rely on for support in areas such as payment processing; web hosting and upkeep; email marketing; data analysis and performance tracking; customer service.

4.2 Legal Obligations

There might be a need to divulge your data when mandated by law, such as during legal proceedings, courtroom directives, urgent situations, or inquiries into potential unsanctioned or illicit activities.

4.3 Business Transfers

Your details may be part of the transferred assets in the event of a commercial merger, acquisition, or asset sale.

5. Data Security

We put in place suitable safeguarding methods and organizational tactics to protect your private information from unauthorized access, alteration, revelation, or annihilation. Such measures encompass encryption, protected servers, access protocols, periodic evaluations, and professional development for our workforce.

Despite this, no digital transmission or data storage system is entirely secure. We cannot ensure the absolute security of your personal data.

6. Data Retention

We keep your personal details solely for the time period necessary for fulfilling the purposes for which it was collated or as legally required. Storage durations may generally include:

• Charter bookings: 7 years for tax/legal reasons
• Promotional correspondence: until you elect to unsubscribe or request deletion
• Web analytics: 26 months
• Consumer assistance: 3 years following the last engagement

7. Your Rights and Choices

You possess the right to access, rectify, erase (as per legal regulations), port, and to opt-out from marketing practices, as well as to regulate cookie usage. Contact us using the details provided below to exercise these rights.

8. Third-Party Services

8.1 Google Analytics

We employ Google Analytics for website usage analysis. You can opt out through the Google Analytics Opt-out Browser Add-on.

8.2 External Platforms

Our website may feature links to social media platforms with their distinct privacy protocols.

8.3 Transaction Processors

Financial transactions are managed by third-party processors that are compliant with the Payment Card Industry Data Security Standard (PCI DSS).

9. Cross-Border Data Movements

Your data may undergo processing in nations other than your own. We observe appropriate protective measures in accordance with the prevailing privacy laws.

10. Privacy of Minors

We do not intentionally cater to or collect data from individuals below the age of 13. If you suspect a minor has supplied their data to us, please inform us promptly.

11. Modifying This Privacy Policy

We may periodically update our Privacy Policy to mirror changes in our operations or in statutory obligations. Notification will be provided through an updated policy on our website, via email to our users, or by a notice on our platform. Your continued use of our services post modifications signifies your acceptance of the changes.

12. Contact Us

If you have inquiries regarding this Privacy Policy or our handling of your data, please reach out to us:

13. Compliance with Google Ads User Consent Policy

We observe Google Ads user consent policies. Your cookie and tracking preferences can be adjusted at any time via our cookie management settings.